Water Nippers


My child is ill, can they still come swimming?
If your child is suffering from diarrhoea and/or sickness, please do not attend your lesson. We would advise waiting at least 48 hours after the symptoms have ceased before attending another class. For other illnesses (coughs/colds/rashes etc.) please contact the office directly. Water Nippers may only offer guidance regarding illnesses, not trained medical advice, so if you are in any doubt, please contact a healthcare professional or your own GP.

What should my child wear in the pool?
For children who are not yet potty trained, we do require double protection in the form of a swim nappy underneath an aqua nappy. For older children, we would suggest whatever they feel comfortable in.

My child isn’t as advanced as the others in his class
All children progress at totally different rates, so this isn’t something that should concern you too much – if any of our teachers feel an alternative class may be more suitable, they will suggest this.

Does my child need goggles?
Goggles are not a requirement for lessons. If your child feels happier using them, it is fine to bring them to the classes, although we do ask that they fit correctly to avoid being adjusted too much in the middle of the lessons!

When is my child ready for swimming lessons without me?
There is technically no ‘set’ age where children are able to attend lessons without a parent in the water, as again, each child progresses at their own rate. However, in our experience, we have found that having a parent out of the water usually occurs from the age of three upwards – it would be unusual for this to happen before this age, for even the most competent younger swimmer! This is due to the levels of comprehension required, and ability to independently understand instructions from our teachers. As soon as one of teachers feels a child would benefit from being in the water without a parent, they will let the office know, and suggest a new class for you.

Do we have to shower before swimming?
All of swimming pools have showers available, and we would recommend taking a shower before the entering the water.

How long is each swimming lesson?
Each swimming lessons lasts for half an hour, so please ensure you arrive in plenty of time for the start of your lesson.

How long before I can see results?
Unfortunately, this is an impossible question to answer! With an activity like swimming, we are not able to offer a specific time frame when your child will be able to attain a certain standard of swimming, as each child progresses differently. All of our fully qualified teachers ensure that each child will gain as much as they are able to from each lesson.

I’ve seen the fantastic photos of children swimming underwater – how do I get pictures of my child?
Water Nippers are delighted to work closely with Zac Macaulay, a renowned underwater photographer with over 20 years experience. Zac arranges our photo shoots for us, and details of these will be made available to all our clients. This will usually be in the form of a poster/leaflet in the pool where the photo shoot is taking place, and forthcoming shoots are posted on their website at www.littledolphinimages.com

What happens if we miss a class?
Water Nippers are happy to offer free make up classes for any lessons missed due to illness. However, these can only be provided if we have received notification of the missed lesson.

Can both parents attend the class?
Both parents are welcome to attend the class, but we are only able to have one parent in the pool per child. You are more than welcome to alternate who goes in the pool each week.

I have more than one children swimming with Water Nippers, do I receive a discount?
Yes! Water Nippers are happy to offer a discount if you have siblings that swim with us.

Is parking available at your venues?
There is ample free parking at Isfield, Loxwood and Sutton. There is on street parking at the Seaford pool. Metered parking is in operation in the streets surrounding the Trinity Hydro Centre and Wimbledon Hydro Centres in London.

What happens if I leave something at the swimming pool?
Each venue has a lost property box.

Will my jewellery and valuables be safe?
We would suggest not taking any high-value items to your classes, as Water Nippers are not able to accept any responsibility for loss or damage to any personal possessions.

For any other queries please contact Water Nippers – please Contact Us.